Privacy Policy

Last updated: 26 October 2026

This Privacy Policy explains how New World Games ("we", "us" or "our") collects, uses and protects personal information when you visit or make a purchase from nwgames.com (the "Website").

Information We Collect

When you use our Website, place an order or contact us, we may collect:

• Customer information: Your name, email address, phone number and billing or delivery address.
• Order information: Products purchased, order history, payment status and delivery details.
• Account information: Information you provide when creating or managing an account.
• Website information: Your IP address, browser information, cookies and other technical information about your visit.
• Communications: Information you provide when contacting us for enquiries or customer support.

How We Use Your Information

We use personal information to process payments, fulfil orders, arrange deliveries, provide customer support, maintain our Website, prevent fraud and meet our legal obligations.

We may also send you updates about our games and products where you have subscribed or where otherwise permitted by law. You can opt out of marketing communications at any time.

Sharing Personal Information

We may share information with trusted service providers, including payment processors, website hosting providers, shipping companies and fulfilment partners, where necessary to operate our Website and deliver your orders.

These providers may process information in countries outside your country of residence.

We may also disclose information when required by law.

Cookies

Our Website uses cookies to support essential functions, including shopping carts and checkout.

We may also use analytics and other optional cookies to understand and improve Website performance. Where required by law, we will obtain your consent before using non-essential cookies.

Data Security and Retention

We take reasonable measures to protect personal information against unauthorised access, loss or misuse.

We retain information for as long as reasonably necessary to fulfil orders, provide support, maintain business records and comply with legal obligations.

Your Privacy Rights

You may contact us to request access to, correction of or deletion of your personal information, subject to applicable laws.

Where the GDPR or similar privacy laws apply, we process information on appropriate legal grounds, including fulfilling contracts, complying with legal obligations, legitimate interests and consent where required. You may have additional rights, including the right to object to certain processing or withdraw consent.

If you have concerns about how we handle your information, please contact us. You may also lodge a complaint with an applicable privacy regulator.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be published on this page.